Anita’s Cleaning Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.anitas-cleaning.com (“Website”) or interact with us via SMS text messaging (“SMS Services”). By using our Website or SMS Services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our Website, SMS Services, or other services:
Personal Information: Name, email address, phone number, address, and any details you provide when contacting us, requesting a service, or opting in to receive SMS messages.
Payment Information: If you book a service, payment details may be processed securely through a third-party payment provider.
Usage Information: IP address, browser type, device information, pages visited on our Website, and information related to your interactions with our SMS messages (such as delivery status or replies).
Cookies & Tracking Technologies: We may use cookies and similar technologies to improve user experience and analyze website traffic.
SMS Data: When you opt in to receive SMS from us, we collect your mobile number, opt-in consent, and record of messages sent or received.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide, schedule, and manage our cleaning services.
To respond to inquiries, requests, or customer service needs.
To improve our Website’s functionality and user experience.
To send service-related communications, appointment reminders, customer support, marketing messages, and special offers via SMS (with your consent).
To comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
Service Providers: We may share information with trusted third-party vendors who assist in processing payments, managing bookings, sending SMS messages, or analyzing website and message data.
Legal Requirements: If required by law, we may disclose personal information to comply with legal processes or government requests.
Business Transfers: In the event of a merger, acquisition, or business transfer, your information may be included in the transaction.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes safeguarding SMS data and opt-in records. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Choices & Rights
Opt-Out: You may opt out of marketing emails by clicking the unsubscribe link in any email.
You may opt out of SMS messages at any time by replying STOP to any message.Access & Update Information: If you need to update or delete your personal information, you can contact us at [insert email].
Cookies: You can manage cookie preferences through your browser settings.
SMS Preferences: For questions or help with SMS, reply HELP to any message or contact us using the information below.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage users to review their policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📧 Email: info@anitas-cleaning.com
📞 Phone: 224-822-4708
🌐 Website: www.anitas-cleaning.com